Facebook User Satisfaction Plummets, Google Shines, Says Survey

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Facebook users are less satisfied with the social network than ever,
while Google users are much happier, according to a new survey from the
American Consumer Satisfaction Index (ASCI).

ASCI
measures consumer satisfaction for Internet social media annually, and
this year the researchers added social networks Google , Pinterest,
Twitter, and LinkedIn.

In the report, Google and Wikipedia tied for the best scores, each
earning 78 points out of 100. Facebook, meanwhile, earned just 61
points–five points lower than last year’s score, and the lowest
satisfaction rating among Internet social media services.

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